If you are interested in influencing others (and who isn't?) then the latest book on change is a "must read". 

This is a great book about change.  For those who have read many change books, the majority are developed around a model or framework where the emphasis is on changing the other party.  Latting and Ramsey start from the precept that any change must first start with oneself and the need to look inwardly to better identify things that may affect one's influence of others.

See my review of "Reframing Change:  How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change."  Jean Kantambu Latting and V. Jean Ramsey, ABC-CLIO, Snata Barbara 2009.

Will they ever learn?

A.I.G. and General Motors have both just announced cxhanges to their management of people's performance.  One appears to be a Performance Measurement System, whilst the other approaches a Performance Management System.  See what you think at "Is your performance ranked "A", "B" or "C"?"

Clean Laguage Workshop

I'm looking forward to the Clean Language Workshop to be run in Sydney tomorrow.  If you would like a copy of the handouts, please email me.