National Learning Institute

We all lie.  Surprising?  Maybe, but apparently it’s true (pun intended).  In fact it’s been estimated that on average we all tell between two and five lies per day.

Leonard Saxe, Ph.D., a polygraph expert and professor of psychology at Brandeis University, says, "Lying has long been a part of everyday life. We couldn't get through the...

As Europe's governments, particularly Italy and Greece, struggled to manage their debt crisis, an editorial headline from the Financial Times read: "Leaders needed, not just managers".

I've long argued that when one gets appointed to a managerial position, it's the organisation that gives one the title of "manager". Then the manager is...

Three recent news stories in the Australian media, at first seemingly unrelated, have caught my attention in recent days.

"Norris' pay cut after rate hike fury"
Commonwealth Bank of Australia customers have struck back over the chief executive Ralph Norris's decision last November to push through a super-sized interest rate rise on...

After 168 years of publication, the British newspaper "News of the World" published its final edition on 10th July 2011. At the time, the newspaper was profitable. News Group Newspapers Ltd., the unit within News International responsible for the News of the World and The Sun, reported an operating profit of £18.2 million in the year...

Over recent times, we've seen organisations such as Arthur Anderson, World Com, Enron, Lehman Brothers and many more disappear.  In fact, of the top 25 industrial corporations in the United States in 1900, only two remained on that list at the start of the 1960s, and of the top 25 companies on the Fortune 500 in 1961, only six remain there...

Lars Rasmussen, the Sydney based co-founder of Google maps has just left Google to join Facebook. Nothing new in that you might say. People leave organisations all the time. However, the reasons given by Rasmussen may suggest some important messages for managers in other ground-breaking companies. They also tend to mirror recent moves by...

Today people text more often than talk on the phone. For example in the US 88% of all teen phone calls are text messages (Pew Research Center 2010). In fact, this research showed that two thirds of teen texters say they are more likely to text their friends than talk to them by phone.

Staying with the US, in the wider population it has...

Since 2009, two of Australia's biggest trade unions have been outsourcing one of their core business activities – member recruitment – to the private sector. The firm, Work Partners employing 90 recruiters, was paid $500 per new union member recruited. As a headline in The Australian newspaper put it, "Unions employ ultimate in...