The National Learning Institute

Motivated employees.  For over ten years we have been providing 360 feedback surveys, employee surveys, blended learning and training support materials that help people learn and develop.

How do you contact the
National Learning Institute?

We’d be very happy to hear from you!

 

Would you like:

· More information on our products and services?

· To see samples?

· To hear testimonials from satisfied clients?

· To suggest how we might partner?

· To offer some of your products and services?

· To offer suggestions on our website?

Then please drop us a line by email to:

learn AT nationallearning . com

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TESTIMONIAL

Leadership Development Process

 

"Feedback on the 3M management/leadership processes designed and delivered by the National Learning Institute was fantastic. Participants felt they received enormous value from the 360 degree assessments and the action learning projects which were a key component of the learning process.

Bob Selden is a highly experienced facilitator and coach who brings a very practical, down to earth approach to his work. I would recommend his programs and services highly"

 

Manager,

Corporate HRD/HR

3M Australia

for Managers ...

TESTIMONIAL

Customer Service Program

 

Letter from the CEO to participants following the introduction of our Customer Care Program in a Truck Mfg. Division

 

"Subject:  Customer Care—it works!

 

Last Friday I was delighted to receive an unsolicited call from one of our clients, John P. singing the praises of one of our coilleagues.

 

John commented that he had just finished with a call from Greg S who had just extolled the virtues of the fantastic customer service and professionalism that our colleague Jason L had demonstrated in the delivery process of the new XX vehicles.  Greg went on to say that the actions of people like Jason differentiated the service from ordinary performance to that of a WOW factor."

 

Tom C

CEO

TESTIMONIAL

Management Development

 

Letter from a participant

 

"I find myself continually thinking over and over about the profoundly positive experience of the Program, the issues raised and our team dynamics which were continually challenged and strengthened.

 

Without doubt, the program has been the most intense, stimulating and enjoyable learning opportunity that I have experienced."

 

John V.

Senior Manager

TESTIMONIAL

Participants

 

· Bob was a very helpful coach – triggering lots of relevant questions and exp. in the “coaching session”.

· I appreciate Bob Selden’s contribution to my team.  Bob is very professional and took my unique situation into account.  This really helped me.

· Bob is a fantastic coach, he had very practical advice for me, open + positive personality.

· A really great coach.  Only stepping in with a question when you ask him to.  In addition he provided valuable material for feedback and issues raised.  We really connected with him.

· Bob did a great job to coach the team.  Very straight forwarded and honest   Bob was terrific.