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Why loyalty pays PDF Print E-mail

Loyalty is something that seems to have been lost in many modern organisations. Corporate decision-makers seem to think that paying people more will gain their loyalty. It does not. All it gains is their compliance. 

Recently, Tata Motors released the revolutionary "Nano" in India, the world's cheapest car - $2,500! 

What's that got to do with loyalty you may well ask?  Well, current CEO of Tata, Ratan Tata, aged 70 who took over the ailing company business in 1991, has a personal mantra of "loyalty".   He is unusual for a CEO.  Tata is humble, openly admitting his mistakes and sends personal "thank you" notes to employees.  In a recent deal with terminated workers from his steel company, he agreed to pay their wages for life!

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Five of the worst mistakes managers can make and how to avoid them PDF Print E-mail

What are the common mistakes that get many managers into trouble?

I well remember the first time I was "corrected" by a manager. I was a young bank clerk and had received a transaction that was incorrect, from a much more senior person (a manager) in another branch of the bank. I sent the transaction back with a note asking for it to be corrected. Next thing I hear was my own manager shouting at me from his office.

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Are your employees motivated? PDF Print E-mail

Employee feedback surveys are the key to employee motivation!

When was the last time you felt excited, motivated and extremely keen to be at work? Chances are when you had a job that really interested you, had control over what you did and how you did it, and you didn’t have any worries about "zealous boss" interference or job security. It’s a great feeling - we can all probably tell stories of when we were most "motivated" at work.

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Firing someone - the painless process PDF Print E-mail

Does it have to be painful, for them and you?

The need to write this article came about through the recent experience of two of my friends. Both had been fired. One for supposed poor performance (although she had never been counselled and at the time was in fact on sick leave) and one because the start up facility she was employed by, suddenly closed down. Both were senior managers. Both were loyal, hardworking employees but are now very angry and taking legal action against their former employers. Why are they so angry?

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